Shipping Policy

EBS Deals ("we", "our", "us") is committed to shipping packages purchased through https://ebsdeals.com to every country across the globe. Your ("you", "your") purchase is conditioned on acceptance of and compliance with this Shipping Policy ("policy"), including the additional terms and policies referenced herein and/or available via hyperlink.

01. SHIPPING PROCESS

All orders are processed and shipped as soon as possible through our domestic and international warehouses, depending on the fastest shipping method available to your location. Handling and processing typically take 1-3 business days. Delivery timeframes range from 5-15 business days, with some locations receiving items earlier.

Tracking information, including the carriers, is provided with every order. Orders are insured, so if your package does not arrive, you are eligible for a refund or replacement. For additional assistance, contact support@ebsdeals.com.

Pre-sale and custom items are subject to specific production timelines, as stated on their respective product pages and order confirmation emails, and are not included in the regular shipping timelines.

02. SHIPPING CHARGE

Costs vary by country and location. Shipping charges are calculated based on your location and displayed at checkout. Occasionally, we offer free shipping for selected categories or products under promotional offers.

03. TRACKING ORDER

Tracking numbers are provided to follow the journey of your package once your order is shipped. Delays due to postal issues or customs inspections may occur and are beyond our control. Thank you for your patience.

04. WRONG ADDRESS DISCLAIMER

It is the customer’s responsibility to ensure the shipping address entered is correct. As we aim to process and ship orders quickly, there is only a small window to verify or correct an incorrect address. Once the order is shipped, address changes are no longer possible. Contact us immediately if an error is identified.

05. LOST/STOLEN PACKAGES

All orders are shipped with insurance to prevent losses. If your package is lost, held at customs, or returned to us, we will send a new package with priority shipping and tracking, if possible. Refer to our Refund and Return Policy for applicable cases.

06. CUSTOMS, DUTIES, AND TAXES

Prices on our website are displayed in USD, with taxes covered on our end. However, you may be liable for duties and taxes upon receipt, based on your local laws. Payment of these charges is your responsibility. Delays due to customs are beyond our control. Contact your local customs office for more details.

07. EXCEPTIONS

Delivery times are estimates and may be affected by holidays, postal delays, customs clearance, weather, natural disasters, political unrest, government restrictions, and other factors beyond our control. Please account for such events when considering delivery timelines.